Questions and answers
These are asked most often. If your question is not here, write to us and we will answer personally.
15 questions
What services does TTI provide?Services
We develop and configure AI agents tailored to each client's needs, including for integration with robotic platforms. We also program robotic platforms, adapt their functionality, design interaction scenarios, integrate artificial intelligence, test our solutions and provide technical support. A separate line of work is specialised software development.
What is an AI agent and what is it for?Services
An AI agent is an artificial-intelligence-based program that performs defined tasks on its own: answering questions, processing requests or documents, working with a company's data and services. We configure the agent for the client's specific process rather than offering a generic template.
Do you work with robotic platforms?Services
Yes. We program robotic platforms, adapt their functionality to the task, design scenarios for interacting with people and integrate AI agents and artificial intelligence. Describe the platform and the task, and we will tell you what can be done.
Do you develop software without AI?Services
Yes. Specialised software development is a separate line of our work. We build software for the client's specific processes and add artificial intelligence only where it is genuinely needed.
Who are your solutions for?Services
For businesses in various industries, manufacturing and logistics companies, educational institutions, research centres, public and municipal institutions, medical facilities and other clients who need custom technology development.
How do we start working together?How we work
Send a request on the website, call us or write in a messenger. We will contact you, discuss the task and requirements and then propose a solution. The terms of cooperation are set out in a contract.
What stages does a project include?How we work
Task and requirements analysis, solution design, development, testing on real usage scenarios, handover with instructions and technical support. The set of stages may vary depending on the project.
What do you need from us to get started?How we work
A description of the task and the expected result, a contact person on your side and, if needed, access to the data and systems the solution has to work with. We will clarify the rest during the discussion.
Do you work with clients from other cities?How we work
Yes. We are based in Lviv and work with clients across Ukraine. Most stages — discussion, development, testing and support — are done remotely.
How much does development cost?Cost and timelines
The cost depends on the task, the scope of work and the integrations required, so we define it individually after discussing the requirements. Send a request and we will clarify the details and prepare a proposal.
How long does development take?Cost and timelines
Timelines depend on the complexity of the solution and the scope of work. We state them after analysing the requirements and set them out in the contract.
Do you sign a contract?Cost and timelines
Yes. The scope of work, timelines, cost and support terms are set out in a contract with Trend Trade Industries LLC.
How do you check a solution before handover?Support
We test the solution on real usage scenarios, including edge cases. For AI agents we separately check how they respond and whether they act within the defined limits.
Do you support the solution after launch?Support
Yes, technical support is part of our services: we refine and update the solution and help with using it. Support terms are agreed in the contract.
How do you handle our data?Support
We use the client's data only to the extent the project needs and only for that project. Specific terms of data access and protection can be set out in the contract.
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